Home/Research/Social Listening
👂
Research

Social Listening

Monitor online conversations to find people discussing problems your product solves, then join those conversations authentically.

🎯 Intermediate💰 Free-$100/mo1-2 Weeks📂 Research
👥
Very High
Lead Quality
💸
$0
Min Budget
📈
High
Conversion Rate
🏆
Very Low
Competition
🔒

Sign up to unlock all 36 channels

Free forever. Get access to every marketing channel guide, updated daily.

Sign Up Free

Google login or magic link. No password needed.

Why It Works

The best leads are people already asking for what you sell

Every day, potential customers publicly ask for recommendations, complain about competitors, or describe exactly the problem you solve. Social listening finds them.

🎯

Highest-intent leads

Someone tweeting 'anyone know a good [your category]?' is literally asking to be sold to.

Perfect timing

You reach people at the exact moment they're looking for a solution.

🆓

Free and scalable

Basic social listening is free. Set up alerts and let leads come to you.

🤝

Authentic engagement

Helping someone who asked for help is the most natural form of marketing.

Quick Start Guide

Get started in 5 steps

01

Set up keyword monitoring

Use F5Bot (free) for Reddit/HN, or Mention/Brand24 for broader coverage. Track your product name, competitors, and problem keywords.

02

Create a response playbook

Write templates for common scenarios: recommendation requests, competitor complaints, problem descriptions. Customize each one.

03

Respond within 1 hour

Speed matters. The first helpful response wins. Set up mobile notifications for high-priority mentions.

04

Be helpful first, promotional second

Answer the question genuinely. Mention your product only when it's truly relevant. Include a disclaimer that you're the founder.

05

Track and measure conversions

Use UTM links in your responses. Track which platforms and conversation types drive the most signups.

Rules of Engagement

Do's and Don'ts

✓ Do This

  • Be transparent about your affiliation
  • Provide genuinely helpful responses
  • Monitor competitor brand mentions
  • Respond quickly to fresh conversations
  • Track which mentions convert best

✕ Avoid This

  • Spam every mention with a product link
  • Pretend to be a neutral third party
  • Ignore negative mentions of your product
  • Only monitor your own brand name
  • Automate responses without personalization
Best For

Is this channel right for you?

Social listening works for any product in a category people actively discuss online. B2B SaaS and tools see the fastest ROI.

SaaSDev ToolsAgenciesProfessional ServicesE-commerceApps
Real Example

Who's doing it well

I set up F5Bot alerts for 15 keywords on Reddit and HN. Within a month, I was responding to 3-5 relevant threads per day. It became our highest-converting channel at 8% signup rate.

🧑‍💻
SaaS Founder
Email tool, social listening drives 20% of new trials

Tomorrow: Lifetime Deal Platforms

Get it delivered to your inbox before anyone else.

← Previous
Building in Public
Next →
Lifetime Deal Platforms